Caring for Homeless Services Staff During the COVID-19 Pandemic

The challenges from the COVID-19 pandemic only continue. But even during these difficult times, there is a lot that leadership can do to stave off employee burnout—and it doesn’t take a big budget to do it. The Alliance spoke to three homeless service providers about what they’ve done to care for their frontline staff during the pandemic. The following resources are based on these providers’ responses, and can aid homeless service systems and organizations in supporting their staff.

Connecting Older Adults to Housing: Examining Disparities

This report uses 2018 data from the VI-SPDAT to examine the different ways in which older adults exit homelessness; identify disparities in types of exits by shelter status, race, ethnicity, and gender; and recommend issues that need further research and policy attention.

Critical Time Intervention for Rapid Re-Housing

Critical Time Intervention for Rapid Re-Housing (CTI-RRH) is a time-limited evidence-based practice that mobilizes support for vulnerable individuals during periods of transition. The CTI-RRH model facilitates housing stability, community integration, and continuity of care, and has been successful in supporting the return to housing for people with serious mental illness, people experiencing homelessness, veterans, and many other groups.

Emergency Shelter Learning Series

Emergency shelters play a critical role in ending homelessness. The Emergency Shelter Learning Series is a collection of webinars and resources from the Alliance focused on explaining the philosophy and practice of effective emergency shelter.

Every One Votes

Every One Votes is an initiative to ensure that people who are experiencing homelessness are registered to vote and able to exercise their right to do so. Providers can access resources and tools that provide guidance and strategies to support clients and consumers to register to vote, and to encourage voter turnout.

Framework for an Equitable Homelessness Response

This collaborative project, first launched at the beginning of the COVID-19 pandemic, continues to forward with an even more expansive array of partners and driven by a shared vision of a future in which equitable homelessness response systems are being implemented in every community and our country is advancing toward housing justice. The Framework’s website has information about the project’s current and past work and to access tools and materials to help communities strengthen their homelessness response systems and advance racial equity and housing justice.

Funders Together to End Homelessness Strategic Framework

This Strategic Framework is a roadmap for how Funders Together to End Homelessness wants to show up and contribute to the collective work for housing justice – by elevating Pro-Black and Pro-Indigenous solutions that realize housing justice as racial justice, carrying out our unapologetic justice stance, and move with intention to uplift our well-being and model wellness and liberation. It is a living document allowing for our actions to change in response to unknown and unexpected developments in the world. The vision, mission, and strategic positioning and priorities offer a foundation and a compass for charting a new course.

Hotels to Housing Case Studies

Over the course of the COVID-19 pandemic, numerous states and localities successfully expanded their housing capacity by rapidly acquiring hotels and motels and converting them into permanent housing. Case studies outline some of the most noteworthy hotels-to-housing initiatives across the country. Each document includes an overview of the funding sources that were implemented, the administrative approach that guided the initiative, and the overall project development process. They also include an assessment of the key success factors and the major lessons learned for each effort.

How to Effectively Work with Federal, State, and Local Leaders

This toolkit provides resources to help you and the people in your homelessness system communicate with elected officials and other policymakers. It provides context for the federal budgeting cycle, guidance on how to engage with policymakers, and tools to effectively make contact and elevate homelessness as a priority issue.

Increasing Latino Homelessness—What’s Happening, Why, and What to Do About It

This brief analyzes data from the 2022 PIT Count, examines the factors leading to an increase in Latino homelessness, and looks towards policy solutions at the federal and local levels. It also notes program changes that local Continuums of Care (CoCs) and service providers can consider to better serve this unique population.

Keeping People and Pets Together

The National Alliance to End Homelessness, in partnership with PetSmart Charities, developed the Keeping People and Pets Together. This document can serve as the foundation for a larger system-wide action plan or new initiatives that actively respond to the needs of people experiencing homelessness with pets.

The Pressure Points Resource Series

The Pressure Points resource series highlights continuously evolving strategies and practices for ending homelessness, and provides guidance to help communities execute them more effectively. Installments include resources on Shared Housing, Progressive Engagement, and Housing First.

Racial Equity Resources

These tools and resources can aid your system in learning more about racial disparities in homelessness, and the structural factors that contribute to them: criminalization, poverty, redlining, mental and physical health, incarceration, and more. The resources on this page can help you in determining where these disparities come from, and how to improve equity across homeless service systems.

Rapid Re-Housing Toolkit (updated 2022)

Explore the RRH Toolkit to learn about the core components of a rapid re-housing and what it takes to build an effective program.

SYSTEM Series (updated 2022)

The 2022 SYSTEM Series update includes updates on emerging priorities that all effective homeless response systems must be prepared to address, as well as insights on issues and areas the Alliance expects HUD to prioritize in its forthcoming CoC Program Competition Notice of Funding Opportunity.